Happy Lappy staff have been fixing technical problems with modern IT equipment for over 30 years; founded by Ian Schultz and Angela McConnell in 2008 seeking an opportunity to help people who have not grown up in the technology generation. Having built the company over 8 years both have retired with the knowing that Happy Lappy continues to provide excellent quality service to every customer. Happy Lappy works closely with libraries, women’s Institutes, carer groups and local authorities they have gained a wealth of experience and fully understanding how to help people who find technology bewildering.
No problem is unique, and no one should feel silly or embarrassed, everyone has a moment when they don't know what to do next, or finds technology confusing - it is only easy when you know how
Happy Lappy provides support in a uniquely, non-technical way that helps the client understand what is wrong with their device and how problems can be solved. They do their best to build client confidence and teach them their device will not go into melt down when they press the wrong button
Their aim to provide a unique personal experience in the comfort of a client's home without the worry of travel, parking or receiving that impersonal treatment.